About Onea Cleaning Solutions
Onea Cleaning Solutions started with a straightforward idea: property owners and hosts deserve cleaning teams they can trust without having to manage every detail themselves. We built OCS around reliability, clear communication and verifiable quality. Every property we clean gets the same attention to detail whether it is a studio flat in Edinburgh or a four-bedroom townhouse in London.
Our teams operate across Edinburgh, Glasgow, Dundee, London, Birmingham, Manchester and Belfast. Each city has a dedicated coordinator who understands local letting-agent standards, council waste-collection schedules and the practical realities of access in different building types. That local knowledge means fewer delays, fewer miscommunications and consistently better results.
We work primarily with Airbnb hosts managing multiple listings, letting agents overseeing tenancy changeovers and commercial property managers who need dependable contract cleaning. Whether you need a same-day turnover, an emergency 2 to 4 hour clean or a regular weekly schedule, we structure our service around your calendar, not ours.
Our Standards
Checklist-Driven Cleaning
Every job follows a room-by-room checklist tailored to the service type. Airbnb turnovers have a separate checklist from end-of-tenancy cleans, and both differ from our commercial cleaning protocols. Nothing gets skipped because nothing is left to memory.
Photo-Verified Completion
After each clean, our team photographs key areas of the property and uploads them to your completion report. You receive this by email before your next guest checks in or your letting agent inspects. It is documented proof that the work was done properly.
Satisfaction Guarantee
If any aspect of a clean does not meet the agreed checklist, we return and address it at no additional cost. For end-of-tenancy cleans, this means if your letting agent flags an item we missed, we come back and put it right before the inspection deadline.
Dedicated Teams
Where possible, we assign the same team to your property every time. They learn the layout, the access method, where supplies are kept and any specific preferences you have. This consistency reduces errors and speeds up turnovers.
Vetting and Training
Before any cleaner joins our team, they complete a three-stage process:
- 1
Identity verification and right-to-work checks
We confirm identity documents, verify employment eligibility and check references from previous employers or clients.
- 2
In-house practical training
New team members shadow experienced cleaners on real jobs. They learn our checklists, products, equipment handling and client communication standards before they work independently.
- 3
Supervised trial period
During the first month, a team coordinator reviews completion photos and client feedback for every job. Only after consistent performance does the cleaner operate without direct supervision.
Quality Control and Checklists
We use service-specific checklists rather than a one-size-fits-all approach. An Airbnb turnover checklist includes items like linen replacement, minibar or welcome-pack restocking and guest-facing presentation checks that would not appear on an end-of-tenancy checklist. Similarly, commercial cleans have protocols for shared kitchens, meeting rooms and reception areas that residential cleans do not cover.
Coordinators review a random sample of completion reports each week and follow up directly with clients to ask about the experience. This feedback loop means problems are caught early and addressed before they become patterns.
Insurance and Compliance
OCS carries full public liability insurance. We can provide certificates of insurance and relevant documentation to letting agents, property management companies or commercial clients upon request. If an accident or damage occurs during a clean, our insurance covers the cost of making it right.
We comply with health and safety regulations, use COSHH-assessed cleaning products and ensure our staff are trained in safe handling procedures. For commercial contracts, we can supply method statements and risk assessments as part of the onboarding process. Read our full quality standards and policies.
Our Service Areas
Work With OCS
Whether you need a single clean or an ongoing contract, get in touch for a no-obligation quote.