End of Tenancy Cleaning — Letting-Checklist Ready
When a tenancy ends, the property needs to meet specific cleanliness standards before the deposit is returned or a new tenant moves in. Our end-of-tenancy cleans follow industry-standard letting-agent checklists covering every room, every surface and every appliance interior. We include a satisfaction guarantee: if the letting agent flags anything we missed, we return and address it at no extra cost before the inspection deadline.
Why End of Tenancy Cleaning Matters
Letting agents use detailed checklists to assess property condition at the end of a tenancy. Missed items — a greasy oven interior, limescale on taps, dust on skirting boards — can result in deposit deductions or disputes. A professional end-of-tenancy clean eliminates that risk. We know what agents look for because we clean to those exact standards every day.
What Is Included — Room by Room
Kitchen: inside and outside of oven, hob, extractor hood, fridge-freezer interior, all cupboard fronts, worktops, splashbacks, sink and taps, floor. Bathrooms: bath, shower, toilet inside and out, tiles, grout, mirrors, cabinets, floor. Bedrooms and living areas: all surfaces dusted, skirting boards wiped, light fittings and switches cleaned, internal windows, carpets vacuumed, hard floors mopped. Hallways and stairs: bannisters, light fittings, floors, front door interior.
Our Guarantee Process
After we complete the clean, you receive a photo-verified report. If your letting agent inspects and identifies any area that does not meet their checklist, contact us within 48 hours and we will return to address it at no additional charge. This guarantee gives you confidence that the deposit review will go smoothly.
Full Checklist
What Makes OCS Different
Most cleaning companies send a team and hope for the best. We built a quality-control system that removes guesswork from every end of tenancy cleaning — here is how it works.
Photo-Documented QA Process
Every end of tenancy cleaning follows a room-by-room checklist. The team photographs each area on completion — beds, bathrooms, kitchen, living spaces — and uploads them to a timestamped report sent to you within 30 minutes. Our city coordinators review a random sample of reports weekly and flag any inconsistencies before you ever see them.
Emergency Response Promise
We confirm availability within 10 minutes during business hours and aim to have a team on-site within 2 to 4 hours. Outside standard hours, we respond by the start of the next business day. You always know the timeline before committing — we never promise a window we cannot deliver.
Fully Insured, Vetted Teams
Every team member undergoes identity verification, reference checks and in-house training before attending any property. We carry full public liability insurance and can provide certificates on request. For commercial clients, we also supply method statements, risk assessments and COSHH documentation as standard.
What Happens If Something Is Missed
If you or your letting agent identifies any area that does not meet the expected standard, contact us within 48 hours. We return and address the specific issue at no additional charge. For Airbnb hosts, we resolve any flagged items before the next guest checks in. This is not a marketing promise — it is a standing operational policy applied to every booking.
Transparent Pricing — What Affects Your Quote
End-of-tenancy pricing is based on property size, condition and whether optional extras are needed. We quote a fixed price per job — you know exactly what you will pay before we start.
What Affects the Price
Property size
Larger properties require more time and more team members. A one-bedroom flat may take one team of two; a four-bedroom house may need a team of four working a full day.
Property condition
A well-maintained property in generally good condition costs less than one with heavy limescale, grease build-up or neglected areas that need intensive work.
Carpet cleaning
Standard vacuuming is included. Professional carpet shampooing or steam cleaning is an optional add-on, recommended when agents are likely to flag visible staining.
Window cleaning
Internal windows are included as standard. External window cleaning can be added if required by the letting agent.
Guide Prices
Prices assume standard condition. Heavily soiled properties receive an adjusted quote after we assess the situation. No work begins until you approve the price.
Available in These Cities
Our end of tenancy cleaning service is available across all OCS locations. Each city has a dedicated team familiar with local requirements.
Frequently Asked Questions
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